Shipping Policy

Thank you for shopping with Kozahaus. Our goal is to provide a smooth and reliable shopping experience for every customer.

Order Processing

Orders are typically processed within 1–3 business days after payment has been successfully received. Once processed, your order will be prepared and shipped as quickly as possible.

Shipping Times

Estimated delivery times are typically between 7–15 business days for most destinations.

Please note that shipping times are estimates and may vary due to factors such as high demand, weather conditions, customs inspections, carrier delays, or other circumstances beyond our control.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email, allowing you to monitor your package throughout the delivery process.

Free Shipping

We offer free shipping on eligible orders. Any applicable shipping charges will be clearly displayed at checkout before you complete your purchase.

Shipping Address

Please ensure that your shipping address is accurate and complete before placing your order. Kozahaus is not responsible for delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.

Delayed or Lost Orders

If your order experiences a significant delay or has not arrived within the estimated delivery timeframe, please contact us. Our support team will be happy to assist you in resolving the issue.

International Shipping

We currently ship to the United States, Canada, the United Kingdom, and selected international destinations. Shipping availability may vary depending on your location.

Contact Us

If you have any questions regarding your order or shipping information, please contact our support team through our Contact Us page. We are always happy to help.